A new car, before driving a three-thousand kilometers, will appear the phenomenon of clutch shudder. Car owners Car repair Travel thousands of kilometers, ran three Service Station three times before and after repair, for a number of parts, with clutch piece, pressure plate, flywheel, gearbox are changed again, the problem remains unresolved. What is more surprising is that the owner, in which a repair station, deputy factory parts even the full original accessories for his replacement! In desperation, the owner complained to the newspaper, after newspaper actively coordinating, finally aroused great attention of manufacturers ... ...
2009 1 9, I am in Guizhou Ren Kaixin Qimao Copper Co., Ltd. (hereinafter referred to as "Kaixinyuan") bought a certain brand of origin for the H city car, gold, 1.5L displacement, the price of 5.68 million.
However, only moving to 3500 km, the car will appear the phenomenon of clutch shudder. "Kaixinyuan" (2 service stations) to the car to replace the Clutch, flywheel and pressure plate, but the issue has not been resolved, and the vehicle ride quality, boring, piece slipping clutch feel.
So I go to Guizhou Tongren New Century (a service station) to repair, they replaced the clutch for my film, pressure plate, flywheel, clutch replaced but still shivering. "New Century" double-check gearbox and found that the last "Kaixinyuan" to replace the flywheel, the surface rough, not as good as original flywheel. They once again "Kaixinyuan" removed from my car to the original flywheel installed them, but still the Lao side when testing a software, and maintenance of the master does not know what to do. After analysis, they tremble because of that clutch pressure plate, clutch chip, flywheel, the three components caused by poor contact.
Time, the factory manager Yan Xiansheng region just in Tongren the new century, he proposed demolition of goods vehicle parts (clutch piece, pressure plate, flywheel, transmission) replacement to my car, the problem was finally resolved.
In the "New Century" maintenance, I also discovered a problem - the car's accessories and the "New Century" does not match the supply of accessories. For this reason, I tend to get transferred to my original car parts for comparison, found that "Kaixinyuan" replaced the parts are not original parts, I am annoyed to find "Kaixinyuan" boss theory, his answer was actually: original pieces of about one week to get to, and vice plant parts can be to a day or two. I am speechless.
After I had thought that the car has been completely "rehabilitation." However, only after the repair of vehicles traveling the 500 kilometers, will be issued by abnormal sound transmission. Low speed, the gearbox issue of "scratch, scratch" sound in the windows closed state clearly heard, especially in the Si Dang liter V block, the "rip, rip" the sound is very clear.
Desperation, I went to the Zunyi Kaixinyuan 4S shop (factory standard 4S stores) maintenance, abnormal noise was determined after they check the internal transmission bearings loose due to unpacking or replacement gearbox. I do not agree. I call back vehicles, but was refused Zunyi Kaixinyuan 4S shop.
Zunyi Kaixinyuan replacement gearbox to handle the situation, I can not accept. I was driving the car to the current 8,000 km, had repaired three times before, but just looking from another transmission! Moreover, copper Renkai Xin, deputy factory accessories for once in my car (Bronze Ren Kaixin Lawrence Kaixinyuan with the same boss). I changed the car's quality and the quality of parts produced a suspect. Moreover, for that matter, I live in to the pits from no less than 10 times, ran back and forth thousands of kilometers of optical expenses, fuel costs had a thousand dollars, are borne, and Kaixinyuan customers never any related compensation.
Tracking Rights 3 23, newspaper owner Chiang Guizhou Rights Hotline received calls for help immediately above the top leadership to the auto manufacturers do to reflect.
3 24, Chiang told the newspaper, area manager about the matter he went. The next day, factory restore newspaper, is actively dealing with this issue, will repair the car; Mr. Jiang for the loss caused by repairing a car, will pay him compensation.
3 26, this newspaper once again contacted Mr. Jiang, he told reporters, 4S stores want to give them a chance, be sure to help him repair. In addition, he was due to the cost of car repair shop from 4S, will give 2,500 yuan in cash compensation.
Days ago, Mr. Jiang told the reporter, "early in April, put the original car's gearbox, other small problems to solve, and now driving more than a month old trouble no recurrence."
